Send confirmations, reminders and updates over WhatsApp — automatically triggered by calls, missed calls or CRM events, and logged against the same contact.
A typical follow-up flow
A missed call automatically triggers a WhatsApp message, so the lead is engaged within seconds.
Booking confirmations, order updates and reminders sent without manual effort.
Every WhatsApp conversation is logged against the same contact as calls and SMS.
Replies route to the agent who owns the lead, keeping context in one thread.
See which messages were delivered, read and replied to, right in your dashboard.
Pre-approved WhatsApp templates for common updates, ready to trigger on demand.
Order confirmations and delivery updates sent the moment a call or purchase is logged.
Appointment reminders and report-ready notifications sent automatically after a call.
Site-visit confirmations and follow-ups sent within seconds of a missed enquiry call.
Admission status and document-reminder messages sent to parents without manual chasing.
The WhatsApp Business API lets a company send and receive WhatsApp messages programmatically — confirmations, follow-ups and updates — at scale, rather than through the regular WhatsApp app.
No. WhatsApp follow-ups can be configured directly from your dashboard alongside your calls and IVR, without writing any code.
Yes. Every WhatsApp message is logged against the same contact record as calls and SMS, so your team sees the full conversation history in one place.
Yes. A missed call can automatically trigger a WhatsApp follow-up message, so a lead is engaged before they consider a competitor.